Refund policy

Cancellation Policy

You are entitled to cancel your order and obtain a refund as long as it has not yet been dispatched. After it has been shipped, please allow it to arrive before initiating the return procedure.

Returns & Exchanges

Your satisfaction is our priority. Most items in unused condition are eligible for return within 30 business days following delivery.

1. Contact our Customer Service to initiate a return and share information regarding the item(s) along with the reason for the return.
2. Once you receive return instructions from us, ensure that the item(s) are packed in their original packaging.
3. Return the item(s) as instructed. We will supply you with the return address and shipping details once your return request is approved. (Please note: Returns that aren't authorized will not be accepted).
4. Typically, returns are processed within 5 business days after we receive your package.

Return Conditions

You have a 30-business-day window from the date of delivery to ascertain if an item meets your needs. Please reach out to us within this period for any returns or exchanges.

For a return to be valid, the item must remain unused and in its original packaging, accompanied by a receipt or proof of purchase.

Please refrain from returning your purchase directly to the manufacturer.

Return Charges

In cases where the return is a result of our error (for instance, incorrect or faulty products), you will receive a full refund.

If the return is initiated due to personal preference (such as dissatisfaction with the product or ordering the wrong size), a full refund will still be provided.

No restocking fees will be charged for returns.

Refunds (if applicable)

Upon receiving and reviewing your return, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 10 business days.

Delayed or Missing Refunds (if applicable)

If your refund has not appeared, please first check your bank account. Then, contact your credit card provider, as processing times may vary.

If issues persist, reach out to your bank. For further assistance, please email us at Support@Weram.shop.

Sale Items (if applicable)

Refunds can only be issued for items purchased at their regular price; discounted items are not eligible for refunds.

Exchanges (if applicable)

We offer exchanges solely for items that are defective or damaged. To begin an exchange for the same item, please email us at Support@Weram.shop.

Shipping durations for exchanged items may differ based on location.

Return Address

To start a return, please contact us at Support@Weram.shop. A return shipping address will be provided upon acceptance; unauthorized returns will not be processed.

We are eager to assist you. Feel free to reach out to us at:

Email: Support@Weram.shop